Privacy Policy

Introduction

In this document, we explain how we collect, use and protect your personal data.

Who we are

Opti-Sciences Inc. manufactures and distributes chlorophyll flurometers, chlorophyll content meters, and specialty fluorometers. Many of our products are sold worldwide through a network of international dealers. Opti-Sciences, Inc. is a USA based corporation.

Our office is located at:
Opti-Sciences, Inc.
8 Winn Ave
Hudson, NH 03051
USA

If you have questions about how we process personal data, or would like to exercise your data subject rights, please email us at sales@optisci.com.

Collection of personal data

We collect personal data from you for one or more of the following purposes:

To provide you with information that you have requested or which we think may be relevant to a subject in which you have demonstrated an interest.
To initiate and complete commercial transactions with you, or the entity that you represent, for the purchase of products and/or services.
To fulfill a contract that we have entered into with you or with the entity that you represent.
To ensure the security and safe operation of our websites and underlying business infrastructure.
To manage any communication between you and us.

The table below provides more detail about the data that we collect for each of these purposes, the lawful basis for doing so, and the period for which we will retain each type of data.

In addition, and in order to ensure that each visitor to any of our websites can use and navigate the site effectively, we may collect the following:

Technical information, including the Internet Protocol (IP) address used to connect your device to the Internet.
Your browser type and version, time zone setting, browser plug-in types and versions.
Operating system and platform.
Information about your visit, including the Uniform Resource Locators (URL) clickstream to, thru, and from our site.

Cookie policy

A cookie is a small piece of data sent from a website and stored on the user’s computer by the user’s web browser while the user is browsing. We do not use cookies on our website.

Lawful basis for the processing of personal data

The table below describes the various forms of personal data we collect and the lawful basis for processing this data. We have processes in place to make sure that only those people in our organization who need to access your data can do so. A number of data elements are collected for multiple purposes and may be shared with third parties as detailed below.

Purpose of collection	Information category	Data collected	Purpose for collection	Lawful basis for processing	Data shared?	Retention period
To provide you with information	Subject matter information	Name, company name, geographic location, email address, business sector.	To provide appropriate online or email information about products and services that you have requested	Contractual fulfillment	Internally and country specific dealer if available and consent given	Maximum 5 years from the date the information is collected.
To provide you with information	Subject matter information	Name, company name, geographic location, email address, business sector.	To provide further, related, online or email information and ongoing news updates in relation to the identified area of interest	Legitimate interest	Internally and country specific dealer if available and consent given	Maximum 5 years from the date the information is collected.
To provide you with information	Subject matter information	Telephone number	Follow-up to ensure requested information meets needs and identify further requirements	Legitimate interest	Internally and country specific dealer if available and consent given	Maximum 5 years from the date the information is collected.
To provide you with information	Subject matter information	Personal contact information as provided through website forms or at trade shows or any other means.	General mailing list subscription	Consent	Internally and country specific dealer if available and consent given	Maximum 5 years from the date the information is collected.
Transactional information	Transaction details	Name, physical address, email address, telephone number	To process purchase transactions for products and services with customers, and to ensure any transaction issues can be dealt with.	Contractual performance	Internally only	Maximum 10 years from the date of the performance of the contract.
Transactional information	Transaction details	Name, physical address, email address, telephone number	For accounting and taxation purposes	Statutory obligation	Internally and professional advisers	Maximum 10 years from the date of the performance of the contract.
Transactional information	Transaction details	Name, physical address, email address, telephone number	Documentation should any contractual legal claim arise	Legitimate Interest	Internally and professional advisers	Maximum 10 years from the date of the performance of the contract.
Transactional information	Payment card data	Primary account number, cardholder name, security code, expiration date	To fulfill purchase requests using payment cards	Contractual performance	Payment card companies, all in line with PCI DSS	Only retained while authorization is pending.
Fulfillment information	Fulfillment data	Name, address(es), email address, contact details	Actual delivery of products or services, in physical or digital form, that you may have purchased from us.	Contractual performance	Internally and any third party logistics or supplier companies with whom we contract in order to fulfill these requirements.	Maximum 10 years from the date of the performance of the contract.

Storage of personal data

No personally identifiable information (PII) that we collect is stored on our website, in the cloud, or any other on-line service.
Our web hosting service may store certain browsing information.
Our customer relationship management, marketing and accounting systems are hosted internally.
Our payment processor and bank is based in the USA.
We ship our physical products around the world; we therefore may use logistics companies that are based outside the USA and operate in other countries.
We operate a data retention policy in respect of all data, whether paper-based or digital and those aspects of it which relate to personal data are contained in the table above.
We resell products supplied by organizations outside the USA. This may mean that our resale partner will have access to information about data subjects who purchase their products.

Protection of Your Information

We work to protect the security of your information during transmission by using HTTPS (optisci.com). HTTPS is used for secure (encrypted) communication over a computer network.
We use firewalls, anti-virus and malware software to protect against unlawful intrusion.
We limit access to your information on a “need to know” basis.
We reveal only the last five digits of your credit card numbers when confirming an order.
For inquiries from the European Union and the European Economic Area, we require consent before sharing any data with our distributor network.

Contact us

Any comments, questions or suggestions about this privacy policy or our handling of your personal data should be emailed to sales@optisci.com. Alternatively, you can contact us at our office:

Opti-Sciences, Inc.
8 Winn Ave
Hudson, NH 03051
USA

Phone: +1 (603)883-4400
Fax +1 (603)883-4410

Privacy Policy

Introduction

Who we are

Collection of personal data

Cookie policy

Lawful basis for the processing of personal data

Storage of personal data

Protection of Your Information

Contact us

Plant Stress Guide

Application Notes

Contact Us

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